Privacy Policy

At SeaLand Adventure Tours (change the company name when using this for CIBR), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us when you visit our website or engage with our services.

Under the General Data Protection Regulation (GDPR), we are required, as are all businesses that hold your personal data, to provide you with certain information in relation to the lawful grounds for our ongoing processing of your personal data.

1. Who is the Controller?

In this capacity, we are responsible for the way in which we collect, use, share, store, and protect your personal data.

2. Which Categories of Information Do We Collect and For What Purpose?

We collect information to provide you with a seamless experience when using our services. The types of information we may collect include:

• Personal Information: Name, email address, phone number, billing address, and payment information when you book a tour.
• Booking Information: Details of the tours or services you book, including date, time, number of participants, and any special requests.
• Device Information: Information about the device you use to access our website, including your IP address, browser type, and operating system.
• Usage Data: Information about your interaction with our website, such as the pages you visit, how long you spend on the site, and any links you click.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process bookings, confirm your reservations, and provide customer service.
• Communication: To send booking confirmations, reminders, updates about your tour, promotional offers, and newsletters if you opt-in.
• Improvement of Services: To enhance our website, improve our tours, and better understand customer needs.
• Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

4. Where We Share Your Data?

We will not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share information with third-party providers who assist in processing payments, sending emails, or providing customer support.
• Legal Requirements: We may disclose your information if required by law or to protect the safety, rights, or property of our company, customers, or others.

5. What Are Your Rights in Relation to Your Personal Data?

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal information, subject to any legal obligations to retain it.
• Opt-Out: You may unsubscribe from marketing communications at any time by following the instructions provided in those emails.

6. Security and Retention of Data

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. We will not hold your personal data for any longer than is reasonable and have taken reasonable steps to protect your information against unauthorized access, loss, damage, and destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Use of Cookies

This website uses cookies to better understand users' experience. Cookies are small files saved to the user's computer hard drive that track and store information. If you wish to deny the use of cookies, you should adjust your browser’s settings accordingly.

8. Measuring Website Usage (Google Analytics)

We use Google Analytics to collect information about how you use our website to ensure it meets users' needs and improve it. We don’t collect or store personal information. To opt out of tracking by Google Analytics, you can install the Google Analytics opt-out browser add-on.

9. External Website Links & Third Parties

Our website may contain links to external websites. We are not responsible for the privacy policies of these websites. We advise that you review the relevant privacy policies of any external website you visit.

10. Social Media Usage

We may have official profiles on social media platforms. Users are advised to verify the authenticity of such profiles before engaging with or sharing information. We will never ask for user passwords on social media platforms.

11. Website Analytics & Targeted Advertisement

We use cookies and Google Analytics for targeted advertisements and improving website user experience. We store user data for as long as necessary. For managing cookies, you can use third-party tools like Ghostery or Disconnect.

12. EU and US Privacy Shield Framework

We comply with the EU and US Privacy Shield Framework and take full responsibility for processing personal data. Users have full rights to access, update, or delete their personal information at any time.

13. Promotional Messages

If you no longer want to receive promotional messages from us, you can opt-out by emailing us at info@sealandadventuretours.com.

14. Transfers

In case of a business sale or acquisition, we may transfer your information to ensure the continuation of service.

15. Privacy Policy Changes

We may update this policy from time to time. You should check this page regularly to ensure you are happy with any changes.

16. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: